UTC Fire & Security is a global organisation: we offer products and services from Australia, and from other UTCFS sites around the world. We support all of our products, but especially products developed by UTCFS' Melbourne Engineering Centre (MEC).  If you are a customer and you need technical assistance, your first point of call should be your installation company. The resources on this site are intended for use by installation companies and other industry professionals such as system architects and specifiers. Click here to access the UTC Fire & Security ANZ Technical Support site Users will require a Support Central login ID (SSO) to access this site.  You will need to provide the following information in order to receive an SSO login: - First name and last name - Email address - Company name - Company address and phone number To register, please click here to request an SSO ID and remember to include the above details.              Forcefield installers can contact Direct Alarm Supplies for technical assistance on the Forcefield range of products.